The homeowner with water on the floor is calling three plumbers.
Whoever answers first gets the job. When your hands are inside a wall, that isn't you — unless something answers for you.
$497/month · done-for-you setup · month-to-month
Where the money goes
Plumbing is the trade where the caller is least willing to wait. Someone standing in an inch of water on a Saturday morning has your number, two other numbers, and about ninety seconds of patience. They are not leaving a voicemail and hoping. They are dialling down the list until a human — or something that reads like one — responds.
The cruel part is that the calls you miss are not random. You miss them when you're already on a job with the water off, under a sink, or on your back in a crawlspace. Which is to say you miss them when you're busiest, which is exactly when the emergency calls are coming in.
What a job is worth here
Reference figures for this trade- Typical service call
- $180 – $450
- Drain or water-heater work
- $600 – $2,800
- Repipe / main line
- $3,000 – $12,000
- Peak missed-call window
- Evenings, weekends, first cold snap
- Caller patience
- Under two minutes
Figures are ranges we see quoted in the Ottawa market, not our numbers. Put your own into the revenue calculator and see where it lands.
What the text actually says
Nine seconds after a call goes unanswered, the caller gets this — in your business's name, in wording we write with you before it goes live.
What it finds out before you call back
- Active leak vs. no water vs. scheduled work — the difference between a same-day dispatch and a Tuesday booking
- Fixture or system: toilet, water heater, main shut-off, sump, drain
- House age and whether they know where the shut-off is (tells you what you're walking into)
- Whether they own or rent, so you're not quoting someone who can't approve the work
And the quotes that go quiet
Every quote you send gets a polite, automatic follow-up until the customer decides. It stops the moment they book or decline. At the end of the month you get one page showing which jobs came back and what they were worth.
Questions plumbers ask
Will it send emergency calls straight to me?
Yes. That's the whole point of qualifying. If the reply comes back as an active leak or no water in the house, the system stops trying to book anything and pushes it to your phone as a hot lead with the address and the problem already written down.
What about after-hours calls I don't want?
We set the after-hours wording to match what you'll actually do. If you don't run nights, the text says so, tells them when you start, and offers first slot in the morning — which still saves the job more often than voicemail does.
I do commercial work too. Does it handle that?
It asks a different opening question for numbers you flag as commercial, and property managers tend to answer texts faster than homeowners do.
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Find out what you're leaving on the table.
A 15-minute call. We look at your call volume and your average job together, and you'll know before we hang up whether the math works for your shop.
Or call the system yourself at 343-503-5515 and see what it does.