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HVAC · OTTAWA & EASTERN ONTARIO

The first cold snap doubles your calls and halves your ability to answer them.

Three weeks a year, the phone is worth more than the truck. Those are the three weeks you can least afford to let it ring out.

$497/month · done-for-you setup · month-to-month

Where the money goes

HVAC demand doesn't arrive evenly. It arrives in a wall. The first real cold weekend in November, every furnace in the region that was going to fail this year fails within about seventy-two hours, and your phone rings more in those three days than it does in the previous six weeks. Same story with the first 30-degree stretch in June.

So the missed calls cluster precisely where the money is. A no-heat call in November is not a $200 service ticket — a meaningful share of them turn into replacement quotes worth five figures. Losing four of those to voicemail during your busiest week isn't a slow month. It's the season.

What a job is worth here

Reference figures for this trade
Diagnostic / service call
$140 – $350
Repair
$400 – $1,600
Furnace or AC replacement
$5,500 – $14,000
Peak missed-call window
First cold snap, first heat wave
Replacement quotes that go cold
The ones nobody chased

Figures are ranges we see quoted in the Ottawa market, not our numbers. Put your own into the revenue calculator and see where it lands.

What the text actually says

Nine seconds after a call goes unanswered, the caller gets this — in your business's name, in wording we write with you before it goes live.

Sent 9 seconds after the missed callHi, it's Brant Heating & Cooling — we're out on calls and couldn't pick up. Quick question so we can triage: is it no heat right now, or is it running but not right? And roughly how old is the unit?

What it finds out before you call back

  • No heat / no cooling right now vs. running poorly — that's your dispatch order for the day
  • Age of the equipment, which tells you before you drive whether this is a repair or a replacement conversation
  • Furnace, heat pump, AC, or ductless, so the right tech and the right parts are on the truck
  • Whether there's anyone vulnerable in the house, because that changes what you do about it

And the quotes that go quiet

Every quote you send gets a polite, automatic follow-up until the customer decides. It stops the moment they book or decline. At the end of the month you get one page showing which jobs came back and what they were worth.

See the full sequence we use, or how the whole system runs.

Questions hvac contractors ask

The busy weeks are exactly when I can't handle more leads.

Then it's a triage tool, not a lead tool. It sorts the no-heat emergencies from the people who want a maintenance quote, so you spend the week on the jobs worth driving to instead of returning twenty voicemails in the truck at 9pm.

Can it handle maintenance-plan renewals?

The estimate follow-up engine chases anything you send out, including plan renewals and seasonal tune-up offers. It stops the moment they book.

We quote a lot of replacements that never come back.

That's the second engine. Every replacement quote gets a polite follow-up sequence over the weeks people actually take to decide on a five-figure purchase, and it stops the moment they say yes or no.

Next step

Find out what you're leaving on the table.

A 15-minute call. We look at your call volume and your average job together, and you'll know before we hang up whether the math works for your shop.

Or call the system yourself at 343-503-5515 and see what it does.